Customer Service Training with SBDC Lee College and DCDC
When was the last time you were so impressed by the customer service you received that you took the time to go out of your way to share it with others? Imagine being able to deliver that level of customer service to every customer, each and every time they interact with your employees and your company. Join us on this live webinar and learn exactly how to do this by engaging your customers and your employees.
The present state of customer service
Customer service and the pandemic
What customers really want
How to establish a customer service mindset in every employee
How to define exceptional customer service for your business
Making the commitment to deliver exceptional customer service
How to deliver exceptional customer service and an exceptional customer experience consistently
This webinar is for business owners, business leaders, and key employees.
Ron Markham, Corporate Training & Development, LLC
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Your registration confirmation email will contain a link to join the webinar via Zoom.